Fortis Life Sciences – From Manual Chaos to Automated Success

Case Study Overview

Challenge

  • Processing 500+ daily orders manually through email and phone
  • Multiple shipments per order destroying margins
  • No visibility across 12 distribution centers
  • Customers abandoning for digital competitors

 

Solution

  • Unified B2B portal launched in 8 weeks
  • Intelligent orchestration across all DCs
  • Real-time ATP for accurate promises
  • Automated reordering for top accounts

 

Results

  • 39% increase in revenue over 24 months
  • 67% reduction in returns volume
  • 142% increase in shipments per order

 

Learn more about Fortis’ story here:https://kibocommerce.com/fortis-life-sciences-video-testimonial

 

Case Study Snapshot

Industry

Health & Medical

Technology

KIBO B2B Ecommerce,

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