Sunsit expands into new markets and enhances efficiency with Sana Commerce
Case Study Overview
The challenge
Sana Commerce highlights the success story of Sunsit, a B2B garden furniture company that transformed its online business with our integrated e-commerce solution. Facing challenges with an outdated platform that hindered growth and customer engagement, Sunsit turned to Sana Commerce for a tailored solution.
The solution
Sunsit’s objectives for upgrading included simplifying the ordering process, enhancing customer experiences, and improving operational efficiency across all departments. Sana Commerce integrated Sunsit’s existing ERP with a tailored e-commerce platform designed to manage complex processes, streamline workflows, and improve overall customer satisfaction.
The results
A 15% increase in web store turnover, a 62% rise in unique buyers, and a 50% reduction in order processing time. The new platform enabled better product visibility, faster order processing, and improved tracking, all while offering personalized shopping experiences. It also allowed Sunsit to broaden its market reach and target new customer segments, fostering a significant increase in online sales. The platform’s efficiency also freed up time and resources, enabling Sunsit to focus on customer service improvements and product innovation.
With Sana Commerce’s integrated platform, Sunsit has achieved its goals and positioned itself for continued growth in the e-commerce landscape.
Case Study Snapshot
More from Sana Commerce
The challenge Birlea, a leading furniture wholesaler with over 20 years in the industry, aimed to streamline their B2B operations and become the top wholesaler of choice. Faced with inefficiencies…
The challenge United Pacific Industries, a leading distributor of automotive parts for over 40 years, sought to streamline their complex B2B operations and enhance customer service. Frustrated with their manual…
The challenge AOSS Medical Supply, a distributor of medical equipment and supplies, worked with Sana Commerce to modernize its e-commerce system. The company needed an e-commerce solution that could handle…
The challenge Harrison & Clough, a century-old distributor of fasteners and fixings, needed a more robust and secure e-commerce platform to empower their internal teams and streamline their operations. Their…
The challenge Atkins & Co. Ltd, a distributor of agricultural machinery parts since 1878, needed an e-commerce solution that could keep up with their growing business and complex B2B needs. …
The challenge PALFINGER, a global leader in lifting solutions, faced the complex challenge of managing a multi-level distribution network and a vast product catalog while striving to enhance customer service…
Alta Cycling Group – a premier cycling company offering premium bicycles, bicycle parts, and accessories – partnered with Sana to develop an e-commerce solution that would integrate with and deploy…
Labelmaster was an early adopter of e-commerce, first selling online more than 10 years ago. The systems they originally put in place were standalone, heavily customized, and no longer cutting…
Montego Pet Nutrition, the largest independent pet nutrition manufacturer in South Africa, struggled with a highly customized system that prevented them from being agile enough to respond to market changes…
The challenge Sana Commerce highlights the success story of Food & Dairy Co, who partnered with them to enhance their online sales. The company faced challenges with its existing e-commerce…
With the help of its internal resources and Sana Commerce, hollu managed to go live within 3 months.
Discover how Teknocalor increases 40% year-on-year e-commerce growth with integrated e-commerce.