The challenges and potentials of aftermarket ecommerce
- 1 More resources
- 2 Spryker is ranked #1 for B2B Digital Commerce, Complex Business Models, and B2C and B2B Digital Commerce on the Same Platform
- 3 Self-Service Portals and the New Aftersales Experience
- 4 Bridging the B2B Buying Experience with a Self-service Portal – Whitepaper
- 5 How to Know When It’s Time to Replatform Your eCommerce Solution?
- 6 Related Case Studies
- 7 Recommended Events
Businesses need to make it easier for customers and supply chain partners to find, select, buy and install the right spare parts – not only in the automotive sector. Buyers must have access to correct, complete, and high-quality information of the products and matching spare parts through easily accessible channels such as e-catalogs, digital customer portals, and e-commerce sites.
When purchasing a spare part for service or repair, customers need to be provided with accurate aftermarket information. This whitepaper discusses the importance of a tight integration of an aftermarket PIM and a digital customer portal with personalization strategies.
Recommended Events
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