United Pacific Industries optimizes sales and operations with Sana Commerce
Case Study Overview
The challenge
United Pacific Industries, a leading distributor of automotive parts for over 40 years, sought to streamline their complex B2B operations and enhance customer service. Frustrated with their manual order system and the limitations of mainstream e-commerce platforms, they turned to Sana Commerce for a tailored solution.
The solution
Sana Commerce Cloud provided United Pacific Industries with a robust and adaptable platform that seamlessly integrated with their Microsoft Dynamics ERP. This strategic move led to significant improvements in efficiency and customer satisfaction.
The results
United Pacific Industries has gained over 1,000 new B2B customers and has seen a 20% increase in sales growth. By automating their order process, they’ve saved 20-30 minutes per order, allowing their team to focus on building customer relationships.
The integrated platform has also simplified catalogue management, eliminating the need for manual product data uploads. With enhanced product information and seamless Salesforce integration, United Pacific Industries has boosted sales and improved cost efficiency.
Case Study Snapshot
More from Sana Commerce
The challenge Birlea, a leading furniture wholesaler with over 20 years in the industry, aimed to streamline their B2B operations and become the top wholesaler of choice. Faced with inefficiencies…
The challenge AOSS Medical Supply, a distributor of medical equipment and supplies, worked with Sana Commerce to modernize its e-commerce system. The company needed an e-commerce solution that could handle…
The challenge Harrison & Clough, a century-old distributor of fasteners and fixings, needed a more robust and secure e-commerce platform to empower their internal teams and streamline their operations. Their…
The challenge Atkins & Co. Ltd, a distributor of agricultural machinery parts since 1878, needed an e-commerce solution that could keep up with their growing business and complex B2B needs. …
The challenge PALFINGER, a global leader in lifting solutions, faced the complex challenge of managing a multi-level distribution network and a vast product catalog while striving to enhance customer service…
The challenge Sana Commerce highlights the success story of Sunsit, a B2B garden furniture company that transformed its online business with our integrated e-commerce solution. Facing challenges with an outdated…
Alta Cycling Group – a premier cycling company offering premium bicycles, bicycle parts, and accessories – partnered with Sana to develop an e-commerce solution that would integrate with and deploy…
Labelmaster was an early adopter of e-commerce, first selling online more than 10 years ago. The systems they originally put in place were standalone, heavily customized, and no longer cutting…
Montego Pet Nutrition, the largest independent pet nutrition manufacturer in South Africa, struggled with a highly customized system that prevented them from being agile enough to respond to market changes…
The challenge Sana Commerce highlights the success story of Food & Dairy Co, who partnered with them to enhance their online sales. The company faced challenges with its existing e-commerce…
With the help of its internal resources and Sana Commerce, hollu managed to go live within 3 months.
Discover how Teknocalor increases 40% year-on-year e-commerce growth with integrated e-commerce.