Insights & advice

Welcome to Insights & Advice, your go-to source for expert strategies, tips, and best practices to enhance your B2B eCommerce operations. Learn from industry leaders and apply their wisdom to your business.

Demystifying PunchOut: What is it and why it’s important 1

Demystifying PunchOut: What is it and why it’s important

If you’ve heard the term PunchOut and wondered what it was, you’re not alone….

Case Study: Boosting Loyalty & Sales During a Pandemic 5

Case Study: Boosting Loyalty & Sales During a Pandemic

When one of Australia’s most recognised electronic wholesalers turned their focus to its loyalty…

EDI Versus B2B: Which Is Better? 13

EDI Versus B2B: Which Is Better?

Manufacturers and wholesalers who are moving to digital platforms can experience decision paralysis with…

7 tips for B2B eCommerce & digital transformation success 17

7 tips for B2B eCommerce & digital transformation success

Implementing a digital transformation program centred around a digital commerce capability is on the…

The missing piece in B2B eCommerce: Automation 21

The missing piece in B2B eCommerce: Automation

When you’ve been involved in B2B eCommerce as long as we have, you tend…

B2B eCommerce personalisation use case for spare parts business 25

B2B eCommerce personalisation use case for spare parts business

It is without a doubt that the global pandemic has accelerated many companies’ digital…

B2B Vs B2C eCommerce: 6 key differences & why they're important 29

B2B Vs B2C eCommerce: 6 key differences & why they’re important

In the simplest of terms, the differences in B2B versus B2C eCommerce are the…

Delivering Greater Flexibility With B2B Headless Commerce 33

Delivering Greater Flexibility With B2B Headless Commerce

The way we acquire goods and services is evolving on an almost weekly basis…

How To Build a Successful B2B eCommerce Team 37

How To Build a Successful B2B eCommerce Team

B2B eCommerce is a specialist industry that requires experience and some unique skill sets….

15 Reasons Why You Need a PIM 41

15 Reasons Why You Need a PIM

Product Information Management (PIM) systems aren’t anything new. In fact, when I was asked…

How To Drive B2B eCommerce Customer Adoption 45

How To Drive B2B eCommerce Customer Adoption

You’re excited about your new B2B eCommerce platform. You’ve crunched the ROI numbers and…

The Key To B2B eCommerce Success 65

The Key To B2B eCommerce Success

So what is the key to B2B eCommerce success? Is it Integration with your…