How LCBO is Driving 2X Conversion Rates with AI Search

Case Study Overview

$7-billion retailer and wholesaler shares their AI journey.
With the imminent increase of alcohol retail distribution points in Ontario, LCBO was committed to retaining market share through a superior digital experience for customers. Vanda Provato, Chief Marketing and Digital Officer at LCBO, delves into how strategic AI deployment with Coveo empowered them to do so.

Case Study Snapshot

Region

North America

Technology

Courtney Christianson
Courtney Christianson

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